Visitors information


Last updated 21 March, 2022

As the safety of our patients and staff remains our highest priority, we continue to maintain strict safety protocols on site, including physical distancing, hand hygiene and wearing of masks.

Patients may now have TWO visitors at a time, during visiting hours and visitors must meet the NSW Health guidelines for permitted visitors.

Visiting hours are:

All Days: 10.00am - 12.00pm and 5.00pm to 7.00pm

All permitted visitors must:

  • have had two doses of a recognised COVID vaccine (unless they have a medical exemption)
  • not have tested positive to COVID-19 within the past 7 days
  • not be a high-risk contact of someone who has had COVID-19 in the previous 14 days
  • not have COVID-19 symptoms
  • not have returned from overseas in the past 7 days
  • for a child under 12 years of age, had at least one dose of a COVID vaccine
  • wear a surgical mask correctly on entry and for the duration of the visit

Parking

Ample parking is available in the car park located on ground level and in the basement of the hospital. For further details please visit the Interpark website.

Get directions to our parking on Google Maps HERE.

Public Transport

The closest bus stop is located at the front entrance of the hospital and is serviced by Routes 664, 715 and 745.

A bus stop on Old Windsor Road services Routes 602X, 607N, 607X, 616X, 663, 664 and 665 is a 10 minute walk from the entrance.

Get directions to our hospital on Google Maps HERE.

For the convenience of patients and visitors, retail services are located on the ground floor of the hospital.

Hudsons Coffee

Hudsons Coffee serves hot and cold beverages, light snacks and meals.

Located on the ground floor of the hospital, near reception

Opening Hours
Monday to Friday - 7.00am - 3.00pm
Saturday & Sunday - 9.00am - 1.00pm

(02) 8824 3058

Nutsn'bolts Nut, Juice & Food Bar

Nutsn'bolts Nut, Juice and Food bar serves a wonderful array of fresh salads, sushi, nuts and fresh sandwiches. Also fresh juice and smoothies are served.

Located in Suite 24, Ground Floor of the hospital

Opening hours
Monday to Friday - 9.00am to 4.00pm

Can I bring food to the person I am visiting?

In general it’s fine to bring food in but please check with the ward first as there are some areas of the hospital where food restrictions may apply.

WiFi is available for visitors. You may connect to our hospital WiFi by selecting our network in your settings.

No password is required.

HPS Pharmacy

Located on the ground floor of the hospital - Suite G23

Opening hours
Monday to Friday : 9.00am - 5:30pm
Saturday: 9.00am - 12.00noon

T: 02 8808 7000
E: customerservice@hps.com.au

Flowers

Although we do not have a florist on premises, flowers may be delivered to reception and they will be sent to the patient.

Please check with the ward before sending flowers as there are some areas of the hospital where restrictions may apply.



Patient Finder is a quick and easy way to find information about a patient during their stay at Norwest Private Hospital. Track a surgery patient’s progress through theatre, recovery, and return to their ward.

The ward, room number, and in some cases phone extension number in their room is displayed.

If a patient changes wards or room numbers during their hospital stay, Patient Finder will display their updated location.

Click HERE to access our patient finder.

Our Assistance

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