Visitors information

Ample parking is available in the car park located on ground level and in the basement of the hospital. For further details please visit the Interpark website.

A bus stop is located at the front entrance of the hospital and is serviced by Route T64 between Parramatta, Bella Vista and Rouse Hill.

Timetables are available online at and by calling 13 15 00.

For the convenience of patients and visitors, retail services are located on the ground floor of the hospital.

Hudsons Coffee

Hudsons Coffee serves hot and cold beverages, light snacks and meals.

Nutsn'bolts Nut, Juice & Food Bar

Nutsn'bolts Nut, Juice and Food bar serves a wonderful array of fresh salads, sushi, nuts and fresh sandwiches. Also fresh juice and smoothies are served.

As always, the safety of our patients, visitors and staff is our highest priority. With the easing of COVID-19 restrictions, we’ve eased some of the limitations for visitors to our hospital. There are still some restrictions depending on the area of the hospital that you will be visiting and everyone entering the hospital will undertake a COVID-19 screening.

General Wards

  • Up to two designated visitors per patient, up to 1 hour per visitor
  • These two designated visitors should visit at different times to adhere to physical distancing requirements
  • Visitors need to be 12 years old or older. Those up to 16 years are to be accompanied by an adult
  • Visiting hours: 10am to 11am and 4.00pm to 6.00pm


  • Day cases one parent/carer only, no visitors
  • Overnight Paediatrics – One parents/carer to stay
  • Both Parents can visit together during the day.
  • No Siblings
  • No other visitors


Day Surgery

  • No visitors - drop-off and pick-up only

Intensive Care Unit

  • two visitors allowed during visitor hours: 10.00am to 11.00am and 4.00 to 6.00pm


  • No visitors - drop-off and pick-up only

Emergency Department

  • One designated visitor per patient

Please contact your loved one by telephone or device, and our friendly staff will support and encourage regular digital contact so you can keep in touch.

At times there may be circumstances for consideration of the visitor guidelines, requests for exceptions are to be directed the Director of Nursing or delegate.

Mask requirements

When entering the hospital, visitors will undertake a COVID-19 health screening and check-in via QR code. Masks are no longer required for visitors.

However, visitors may be asked to wear a mask if they are unable to maintain physical distancing while visiting.

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