In an emergency call 000 first

Norwest Private 24/7 Emergency Department Close to home. Minimal wait time. Be cared for sooner, with or without private health insurance.


As with all private emergency departments there are out-of-pocket costs associated with your treatment. At Norwest Private the out-of-pocket ED fee is $390. This fee needs to be paid on the day. *You do not pay the ED fee if you are a Gold Card DVA patient or an admitted BUPA insured patient.

Depending on your treatment, you may also incur radiology, pathology and specialist doctor consultation fees and a portion of these may be claimable under Medicare.

Whether you have private health insurance, WorkCover, Veteran’s Affairs or are uninsured, you can be assessed and treated at our emergency department.

Emergency Department fees are not covered by private health insurance as per Private Health Insurance Act 2007. Private health insurance covers patients once admitted into hospital.

International patients who don’t have a Medicare care card will pay a higher out-of-pocket presentation fee on the day. Any other out-of-pocket fees must be paid on the day.

Within minutes of your arrival, a nurse will assess you depending on the severity of your illness or injury. We generally have shorter wait times than other emergency departments and patients are seen in order of medical urgency. Our emergency doctor will assess you and decide on the best treatment; either admitted into hospital or you’re treated and sent home with a GP follow up.

If you need treatment or surgery you may be admitted as an in-patient to Norwest Private Hospital.

  • 24 hour emergency medical care
  • Leading specialists and surgeons on call
  • Rapid assessment and triage
  • Cardiac and chest pain services with rapid access to Cath Lab and Coronary Care Unit
  • Intensive care unit
  • Access to operating theatres
  • Radiology
  • Pathology diagnostics
  • Pharmacy

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