Updates to our maternity service

In these unusual times, the safety of mums, babies, visitors and our staff remains our absolute priority. So we’ve implemented some COVID-19 changes in line with state and federal guidelines. 

Some are more general in nature, like COVID-19 screening for everyone entering the hospital. Others involve going online whenever we can, and a change to who can visit you. Please get in touch if you’d like to discuss any of the below.

Maternity Booking appointment

Once you lodge your e-Admission, we’ll call to make a midwife appointment and process your health fund details. Maternity booking staff can be contacted at norwestmaternity@healthscope.com.au ​​. Face-to-face appointments with a midwife are now back but you can also talk to a midwife over the phone if you prefer. You'll be given the choice at the time of booking. 

Childbirth education classes

In accordance with social distancing guidelines, we’ve had to cancel all face-to-face classes. The good news is there’s a range of options online. 
Check the antenatal section HERE.

Labour and birth

Your health and safety is everything to us. To help protect you and your baby, other families and our staff, please choose one fully vaccinated support person to be with you during labour and birth. 

Before entering our hospital, they will be asked the usual screening questions, and must have no symptoms of illness or suspected infection. They must also return a negative COVID-19 test 72 hours before arriving at the hospital.

Feeding your baby

We continue to encourage skin-to-skin contact at birth and breastfeeding. Pay careful attention to hand hygiene, and try not to cough or sneeze near baby. If you are suspected or confirmed to have COVID-19 infection, please wear a mask when feeding or expressing milk for your baby. 

Visiting restrictions

When you move to the maternity suites, your one nominated support person can visit you during your postnatal stay in hospital, with no limit to the time, or duration of their visit. 

Siblings and grandparents are welcome to visit between 5.00pm – 7.00pm only. A maximum of two visitors in the patient’s room at a time including the support person. This means that the two visitors can be:

  • One support person & one sibling
  • One support person & one grandparent
  • Two grandparents

No other visitors at this time. All visitors over the age 16 years must be fully vaccinated.

Visiting restrictions – special care nursery 

Only parents of the baby can visit our Special Care Nursery. If you believe you have exceptional circumstances, please chat to our staff. 

After birth – Postnatal and Midwifery

As mentioned above, your one nominated support person can visit you, and is welcome to stay overnight.  

Is there anything else you’d like to know?

We know these restrictions can be challenging, so we ask for your understanding. If you have any questions regarding your pregnancy, your stay or any other maternity matter, we’re here for you. Please email on Maternity.Enquiries@healthscope.com.au

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