Welcome to Norwest Private Maternity

Maternity is located within the Women’s Health Unit situated in a secure separate wing of the hospital.

We offer excellent, professional obstetric and midwifery care to mothers and babies in our 43 bed Maternity Unit and 24-hour Well Baby Nursery.

There are 37 private rooms, some with double beds and three, two-bed shared rooms.

All rooms include ensuite facilities, flat screen TVs, telephones, personal safes for valuables and small refrigerators.

A Patient Information Handbook is available in each room to provide information about the hospital’s services.

Our Maternity Unit is staffed by very experienced Midwives and Mothercraft Nurses, working alongside a team of Obstetricians and Paediatricians, who are all committed to providing mothers and babies with individualised, evidence-based care and family involvement.

Frequently asked questions are answered below.

For further information please call (02) 8882 8882.

Maternity Ward Virtual Tour

Our Maternity Unit is located on the second floor of the hospital. Guided tours of the Unit are conducted on Thursday evenings at 7.00pm and on Saturday mornings at 11.00am.

These tours are free of charge and no booking is necessary. Please meet the Maternity Bookings Midwife outside of the lifts on Level 2 (use lifts next to main reception).

There are seven spacious, modern birth suites, each with an ensuite bathroom and television. A range of active birth accessories such as beanbags, mirrors, birth stool etc. are available, as well as the use of modern birthing beds which can be adjusted to provide individual comfort.

The Well Baby Nursery is staffed 24 hours a day by experienced Midwives, Lactation Consultants and Mothercraft Nurses to manage feeding and baby care situations.

Norwest Private Hospital has a Level 2 Special Care Nursery that can provide specialised care for premature and sick infants from 33 weeks gestation.

If a higher level of care is required, then transfer to a Neonatal Intensive Care Unit will be arranged.

Our Early Childhood Clinic which runs on Monday, Tuesday, Wednesday and Friday is staffed by trained Early Childhood Nurses. Our experienced staff will provide advice including infant feeding, infant care, child development and management.

The Early Childhood Clinic is available for babies and young children from birth to 12 months who were born at Norwest Private Hospital. Appointments are necessary and a fee is charged. For further information, call (02) 8882 8807.

Your stay

At your first appointment with your chosen Obstetrician, you will be given either a Norwest Private admission booklet or an e-Admission form.

You can choose to fill out the manual form and send it in to the hospital (either by mail or in person) or complete your registration and health history on-line.

Please allow one to two weeks for your paperwork to be processed. Once your registration is processed, the Bookings Clerk will call you to book a pre-admission consultation with one of our Midwives.

This appointment usually takes about 40 minutes.

Please ensure that the following details are included with your registration:

  • Contact details
  • Due date
  • Health fund details
  • Obstetrician.

Pre-admission consultation is to record your antenatal history and to prepare for your hospital stay.

We understand that you may have queries about the birth of your baby, so this is an ideal opportunity to ask any questions.

You will receive a maternity information pack which outlines general information about our maternity unit, classes that are offered and a list of frequently asked questions.

When attending the pre-admission consultation, please bring:

  • Health fund membership details. Please contact your fund directly to confirm your level of cover and any excess or co-payments.
  • Non-refundable booking fee of $60 is required. This is payable at main reception on arrival for appointment.
  • Antenatal classes may be booked during your appointment. Payment of fee is required at time of booking.

Norwest Private Hospital has negotiated agreements with all major health funds, minimising out of pocket expenses for members.

It is important to consider how your current health insurance cover may change with the arrival of your baby.

If you are covered by singles health insurance, you are advised to consider a transfer to family cover at least three months before your expected date of delivery.

The majority of health funds do not automatically cover your baby if there is a problem requiring neonatal care, unless family cover has been in place for a minimum of three months.

If you elect to remain on singles cover and your baby is unwell and requires admission to our Special Care Nursery, you will be required to settle the baby’s account on discharge from the hospital. If you are expecting a multiple birth, family health insurance is highly advisable. Singles health insurance will only cover one baby during your hospital stay.

Please contact your health fund as soon as possible to confirm your level of cover.

If you are not insured and would like to have your baby at Norwest Private Hospital, please contact us on 02 8882 8807 to discuss fees.

An estimate of costs and any out of pocket excess or co-payments associated with your hospital stay will be sent to you following your Pre-admission Consultation.

We have 20 double beds and a number of folding beds, which means we can accommodate most partners, if requested.

Double beds are allocated on a 'first come, first served' basis.

It is expected that if partners spend the night, your baby will room-in with you for the night.

This encourages bonding and helps with parenting skills. Staff will be able to provide support and settling strategies if needed.

Please note that if you are to undergo a caesarean section, you will be allocated a single bed on admission.

Meals for partners can be arranged through reception at a nominal cost.

Maternity visiting hours are 3.00pm to 8.00pm daily. Your partner and your children may visit at any time except during rest period. Please discourage any visitor, including family members, to visit if they are unwell.

Rest Period

12.00pm to 3.00pm each day has been designated as the mother and baby rest period. For the comfort of yourself and other mothers in the Unit, please ask your friends and relatives, not to visit or telephone during this time.

After Hours Access

Security at Norwest Private Hospital is a major focus. The main hospital doors will automatically lock at 9.00pm each night. Access after this time is through the Emergency Department Reception area. Doors re-open at 5.30am.

For birth suite patients arriving after hours, please drive to the car park in front of the hospital’s main entrance and gain access to the hospital through the Emergency Department.

Planning for going home is a vital component of your stay. The anticipated length of stay following the birth of your baby is four nights for a vaginal birth and five nights for a caesarean section birth, providing there are no complications. Discharge time is 9.00am.Please ensure that you have a fully fitted child restraint secured in your car before taking your baby home. It is recommended that only an authorised fitting station fit any child safety restraint. Your nearest fitting station can be found by phoning the hospital or your local Road Traffic Authority office.

Parent classes

To assist you gain confidence during this exciting time, Norwest Private Hospital offers a range of Prenatal Class options:

  • Weeknight Birth and Early Parenting Classes. These classes run for 3 weeks from 6.00 - 9.00pm.
  • Saturday Birth and Early parenting Classes. These classes run over two Saturdays. Commencement times may vary (9.00am or 9.30am start and 2.00pm or 2.30pm finish).

The Birth and Early Parenting classes incorporate information on labour and birth preparation such as an anatomy and physiology overview, signs of labour, when to come to hospital, pain relief options, stages of labour and what to anticipate, support role in labour, self-help strategies for first and second stage of labour and obstetric procedures.

Our early parenting topics focus on newborn tests, newborn characteristics, postnatal recovery, postnatal mood changes, measures to reduce risk of SIDS, wrapping and settling techniques and community supports for parents.

All classes are facilitated by Registered Midwives who have undergone further training in childbirth education

Classes are popular and subject to availability, so it is highly recommended to book into classes as early as possible to avoid disappointment. Bookings can be made through Maternity Bookings on 8882 8807. You will need to complete an online e-Admission via our Healthscope website before booking classes. Cost for classes is $370 per couple (Health Funds may provide a rebate, so please check with your fund to see if you are eligible for a rebate).

Maternity Tours are offered separately to classes. Please see further details under “Maternity Ward Tours”.

This is a one off 2.5 hour class which aims to increase confidence towards breastfeeding. Classes are facilitated by experienced Lactation Consultants, covering topics including: positioning and attachment of the baby at the breast, how do you know if your baby is getting enough breastmilk, tips for successful breastfeeding and community supports for breastfeeding mothers. Cost of the class is incorporated in the Birth and Early Parenting Classes.

Our postnatal education program consists of a series of videos and discussion groups. Educational DVDs and videos are available at any time. Postnatal exercise sessions are conducted by our physiotherapists three times each week.

CPR Kids hosts a Baby and Child CPR and First Aid class at Norwest Private Hospital*. This unique class for babies and children will empower parents to confidently care for their sick or injured child in an emergency situation.

The 3-hour class, taught by practising paediatric nurses, will also provide ample hands-on practice with baby mannikins so that parents will know what to do when seconds count.

For further information and bookings, please visit: CPR KIDS or call 1300 543 727.

Suitable For

  • Families
  • Parents
  • Grandparents
  • Friends
  • Pregnant couples
  • Anyone who cares for babies and children

Topics covered in this course

  • CPR for babies and children
  • Drowning response for babies and children (0 to 8 years)
  • Choking
  • Burns
  • Head injuries
  • Poisons
  • Fever and Febrile convulsions

Additional post-class online learning:

  • Limb injuries
  • Bites & stings
  • Allergic reactions

All participants receive:

  • CPR Kids e-guide which covers all the topics learned in class plus many more first aid situations that affect children and babies
  • Fridge magnet of important phone numbers
  • Poster covering first aid scenarios and CPR flowchart
  • Access to YouTube channel, CPR Kids TV, so participants can refresh their knowledge at anytime.

*CPR Kids is not affiliated with Norwest Private Hospital but is permitted to use facilities to conduct classes.

How do I book a class?

Contact Maternity Admissions on 8882 8807 Monday to Friday during business hours as soon as possible as classes fill quickly.

When should I attend the Birth and Early Parenting classes?

We usually recommend attending classes from 28 weeks gestation. This will depend on availability so please book early as classes are popular.

When should I book into a prenatal Breast Feeding Class?

This is done at the same time when you book into the Birth and Early Parenting classes. We usually recommend you attend the Breastfeeding Class when you are approximately 35-36 weeks gestation so the information is fresh in your mind. No need to bring anything to this class. An information pack will be provided.

What do I need to bring to the Birth and Early Parenting Classes?

Please bring two pillows and wear comfortable clothing (for practising positions for labour/birth) to the Week 1 Saturday class and Week 2 evening classes. Light refreshments will be provided during the class.

Who do I contact if I need to change my class booking or cancel?

Please phone Maternity Bookings on 8882 8807 as soon as possible so we can cancel or provide alternative class dates (if available).

What happens if my support person can’t come?

We encourage you to attend (if possible). You may bring along another support person if you would like to (places are limited to one support person).

What if I miss a class?

Please phone Maternity Bookings on 8882 8807 or the Antenatal Coordinator on 8882 8594 to let us know if you cannot attend a class. Due to class size and venue capacity, it is usually not possible to make up a class. We can provide reading material for the missed class.

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